Shipping policy

Shipping Policy

Vinylestore ships from our warehouse in Milwaukee, Wisconsin. We currently ship to addresses within the United States only.

1. Order processing

Orders are processed Monday through Friday, excluding federal holidays. Orders placed before 12:00 PM (CST) are usually processed the same business day; orders placed later are processed the next business day. Please allow 1–2 business days for your order to be packed and dispatched.

2. Delivery times

Once dispatched, orders typically arrive within 3–6 business days. Delivery times are estimates provided by the carrier and are not guaranteed. Weather, carrier delays and peak periods may extend delivery.

3. Shipping costs

Free standard shipping on every order within the United States. No minimum order value and no handling fees.

4. Carriers and tracking

We ship with major U.S. carriers, selected based on destination and parcel size. When your order is dispatched you will receive a shipping confirmation email with a tracking number. You can also track your order on our FAQ page or at 17TRACK.

5. Incorrect addresses

Please check your shipping address carefully before completing checkout. If you notice an error, contact us immediately at contact@vinylestore.shop. Once an order has been dispatched, we cannot change the address. Packages returned to us as undeliverable may be reshipped at the customer's expense.

6. Lost or delayed packages

If tracking shows no movement for more than 7 business days, contact us and we will open an investigation with the carrier. If a parcel is confirmed lost, we will send a replacement or issue a refund.

7. Taxes

Sales tax is calculated at checkout based on the shipping address and applicable state and local laws. The order total shown at checkout includes all applicable taxes.